Galashiels Car Hire Privacy Policy

Data Collection Overview

We gather and manage various types of personal information, including:

2. Our Use of Your Data

Your personal information serves these key purposes:

• Service Provision in Galashiels:
  • Managing your vehicle rental bookings and agreements is a key focus. We will verify your identity to confirm compliance with our rental criteria. Our team will assist with the collection and return of your vehicle. Payment processing, along with handling deposits and any applicable charges, will be conducted securely and efficiently.
• Customer Communication in Galashiels (Contractual Obligations):
  • We will send booking confirmations, updates, and essential rental details. We respond to your questions and offer customer support. Notifications will be provided regarding changes to services or policies.
• Marketing Permissions and Legitimate Interests:
  • We will send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out at any time.
• Service Enhancement for Customer Satisfaction:
  • Assessing website usage helps refine user experience and functionality. Researching trends informs improvements to our vehicle fleet and services.
• Legal Compliance in Galashiels:
  • Adhering to local laws and regulations. Safeguarding against fraudulent activities and maintaining service integrity. Addressing disputes and upholding our terms of service.

Information Exchange

Sharing Your Personal Data

• Local Service Partners: We collaborate with third-party companies, including payment processors and IT support, to deliver our services. These partners are required to safeguard your data.

We do not share your personal information with third parties for marketing.

4. Protecting Your Data

We apply suitable technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. Our strategies include encryption, access controls, secure servers, and routine security evaluations. However, it is important to recognize that no method of internet transmission or electronic storage can guarantee complete security.

Data Retention Policy

We retain personal information only as long as needed to achieve the purposes for which it was collected, including compliance with legal, accounting, or reporting obligations. Retention durations depend on the nature of the information and the context in which it is processed.

Your Rights in Galashiels

Your rights under UK data protection law in Galashiels

• Access to Your Information: Obtain a copy of your personal information on file.

For any inquiries regarding your rights, please reach out to us below.

Cookies and Tracking Practices

Our website employs cookies and similar technologies to improve your browsing experience, analyze visitor traffic, and customize content. You can adjust your cookie preferences directly in your browser settings to manage how these technologies are utilized.

8. Updates to Policy

We will periodically revise this Privacy Policy to align with changes in our practices or legal obligations. Any updates will be clearly posted on this page along with a new "Last Updated" date. We recommend that you check this policy regularly for the latest information.

Galashiels Contact Information

For inquiries regarding our Privacy Policy or data use, please reach out to us: